Frequently Asked Questions (FAQs)

General Questions

Are you available for travel?

Yes, we are available for travel to any location for your photo session or event. For locations more than 30 miles from zip code 23456 (Virginia Beach, VA) we may charge a travel fee. Please contact us to discuss travel fees.

Do you offer video services?

At this time we only offer limited video services. We can create a 'fusion' compilation of photography and video. This is a short video set to music. Please view our Video section of our blog for samples.

Do you offer prints?

Yes, we offer prints in various sizes, mounts, and textures. Prints are available through a private online shopping cart. We believe in a no-pressure print sales approach and therefore do not schedule print selection appointments. You can purchase prints, albums, high resolution images, and other items at the comfort of your own home.

What payment methods do you accept?

We accept cash, personal checks, and debit/credit cards.

What are high resolution images?

Think of a high resolution image as a digital negative. This file allows you to go to your choice of lab and print your photos. We highly recommend going to a professional lab or going through our shopping cart for best results.

What are your hours of operation?

We are available most weeknights after 6pm for studio sessions. Limited weekends are available for studio or on-location sessions.

 

During The Session

Who decides on the location of the session?

We are always open to client location suggestions however we can also suggest locations based on what type of photo shoot you have in mind. The time of day and season may limit certain locations.

Will you pose us during the session?

We will provide direction and guidance of the photo session as well as suggest simple and natural poses. If you have ideas of poses we are happy try them out as well. We also like to focus on candid photos so we may let you interact with the environment and with others without interruption to capture natural moments.

Do you limit the amount of photos taken?

No, we do not limit the amount of photos taken during your session. As long as there is time left in the session we will keep shooting. We will, however, filter through the photos prior to uploading to the online proofing gallery.

After The Session

What is your turnaround time?

Portraits: Within two weeks of your session we will create an online proof gallery and shopping cart. Our galleries are available for print orders for up to two months. If you have purchased a Digital Package we take about two to three weeks from the date you submit your selections to edit and retouch the photographs and mail you the CD.

Weddings: If you give us the creative freedom to choose your photographs and edit them our turnaround time is about three to six months from your wedding date. If you would like to select your images, we will provide an online proof gallery within 30 days. Once you select your images we will then begin our post-processing which takes an additional three to six months.

What type of post-processing do you offer?

Post-Processing is included with every package at no additional charge. During this time we color correct the photos, remove acne and blemishes, add skin smoothing if applicable, and other processes to make the photo pop. With our digital packages and weddings we will create a duplicate set of black and white images in addition to the color images for more flexability.


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